Here’s the situation. I went to Scheduled Tasks in CF Admin and was confronted with the following error….

The following information is meant for the website developer for debugging purposes.

Error Occurred While Processing Request

The system has attempted to use an undefined value, which usually indicates a programming error, either in your code or some system code.

Null Pointers are another name for undefined values.

 The error occurred in scheduletasks.cfm: line 188

-1 : Unable to display error’s location in a CFML template.

The cause of this turned out to be a corrupted neo-cron.xml file found in the cfusion/libs folder. In fact, it was completely empty.

When faced with this issue, you can do one of the following to resolve. Be sure to restart services after each option.

#1 – Recover with BAK

There may be a neo-cron.bak file. You could try replacing the contents of neo-cron.xml with the contents of this file. The benefit of this is it may save your scheduled task descriptions. Retrieving a version from another server may be another option, if you’re in a multiple-server environment.

#2 – Start Over

The XML is actually a WDDX file, so replacing it with a bare-bones file will at least get you going again. You will have to define each scheduled task again.

<wddxPacket version=’1.0′><header/><data><array length=’4′><struct type=’coldfusion.server.ConfigMap’></struct><boolean value=’false’/><string></string><string>log,txt</string></array></data></wddxPacket>

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